S

Soft Skills

Definition

Non-technical interpersonal attributes like communication, empathy, teamwork, adaptability, and problem-solving.

Context & Importance

Essential for collaboration, leadership, and workplace harmony—especially in client-facing or hybrid roles.

Use Cases

• Performance appraisals
• Training & development programs

Related Concepts

Behavioural competencies, communication skills, emotional intelligence.

TankhaPay Relevance

Tag soft skills in employee profiles and evaluate them via 360° feedback and custom appraisal frameworks.