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Real-Time, Two-Way, Continuous

Keep Conversations Flowing, Build Better Performance

Performance discussions should be continuous with TankhaPay. Managers and team members will have an opportunity to discuss feedback, achievements, and difficulties that are currently happening and give better visibility to employees about their performance and what they need to work on.

Feedback LoopFrom moment to insight
Live
Feedback SharedCategorised, tagged, and timestamped
Done
Instant NotificationRecipient notified the moment it's shared
Done
360° Input CollectedPeers, managers, and self-review
Collecting
Trends AnalysedTone and frequency tracked over time
Done
Synced to AppraisalsInforms reviews and recognition
Done
Trusted across India's leading organisations
Quick Definition

What Is a Feedback Management System?

A feedback management system is an HRMS tool that helps organisations collect, organise, and understand feedback from employees and other stakeholders. It turns feedback into useful insights that can improve employee performance, workplace processes, and overall satisfaction.

TankhaPay’s Continuous Feedback Management System (CFMS) makes feedback an ongoing process, not a one-time form that gets filled out and forgotten.

With CFMS, feedback stays continuous, organised, and connected to real performance and appraisal outcomes. This helps managers and employees understand what’s working, what needs improvement, and where to focus next.

TankhaPay feedback management system, share feedback form with type and tags
Problems We Solve

The Feedback Gaps Quietly Hurting Retention

Most of this stays invisible until someone leaves and says nobody ever told them how they were doing.

Feedback Only Once a Year

Annual reviews lack valuable feedback that should be shared earlier.

✓ Ongoing, real-time feedback

Feedback Nobody Can Find

Feedback comments are spread over emails, chats, and conversations.

✓ Every entry, one categorised record

No Visibility Into Patterns

Teams have no overview about trends regarding feedback.

✓ Sentiment and trends visualised

Recognition That Gets Lost

Verbal appreciation may be forgotten by the time of the next review.

✓ Recognition logged, not lost
See How TankhaPay Fixes This
What Feedback Covers

Feedback on What Actually Matters at Work

Employees and managers can share feedback anytime on the areas that shape how work actually gets done.

Performance

Teamwork

Initiative

Communication

Innovation

Problem Solving

Conflict Resolution

And More

Key Features of CFMS

Feedback That's Actually Easy to Give

Feedback needs to be easy and quick to give when it is needed. Here’s how it is done in TankhaPay: you select the user, pick the kind of feedback, tag it with relevant information, enter the details, and then distribute it.

  • Structured and constructive feedback: Guided fields help employees and managers keep feedback specific, relevant, and actionable.
  • Easy to organise and revisit: Feedback types and tags make individual entries easier to categorise, search, and reference when needed.
  • Built for real-time feedback: A quick, simple process makes it easier to share feedback in the moment instead of waiting weeks for a formal review.
See It In Action
Share feedback form with type and tags
Create feedback form with customisable categories
Customisable Feedback Categories

Categorised From the Moment It's Written

Every piece of feedback in TankhaPay can be organised under defined categories such as appreciation, improvement, or coaching. Comments add valuable context, while automatic date and time stamps create a clear, reliable record of every feedback interaction.

  • Categories that fit your organisation: Define feedback categories around the language, behaviours, and priorities that matter to your organisation.
  • Context behind every feedback entry: Add comments, examples, and details so feedback captures the full picture and not just a rating or score.
  • Clear trends over time: Track recurring feedback patterns and changes in employee performance, making it easier to identify trends and make informed decisions.
See It In Action
CFMS Reports & Dashboard

Feedback Data You Can Actually Use

Transform your feedback into performance insights through TankhaPay’s Feedback Reports feature. Gain insights on the frequency, sentiment, and balance of recognition versus feedback from a team, category, or individual perspective. This will help you make better-informed decisions when conducting appraisals, recognizing employees, and training them.

  • Clear feedback insights: Visualise the balance between positive and constructive feedback to understand overall feedback patterns.
  • Focused reporting: Filter feedback by team, category, or individual to quickly identify relevant trends and performance insights.
  • Evidence throughout the year: Build a continuous record of employee feedback, making appraisals and performance discussions more evidence-based instead of relying on last-minute recollection.
See It In Action
CFMS reports and dashboard with feedback tracker
Feedback notification alerts on mobile
Feedback Notifications & Reminders

Timely Enough to Actually Matter

Feedback has the most impact when it reaches people while the moment is still relevant. TankhaPay sends instant notifications when new feedback is received and supports scheduled reminders to keep important conversations on track. Notifications can be tailored by role or team, helping organisations stay informed without overwhelming employees.

  • Accessible across web and mobile: Get timely feedback notifications and updates wherever teams work, making it easier to respond without delay.
  • Controlled notification frequency: Manage the timing and frequency of the notifications in order to avoid unnecessary alerts.
  • Supports an ongoing feedback culture: Feedback becomes an ongoing practice in your daily work instead of being limited to performance reviews.
See It In Action
Things You Can Do

Built for How Feedback Actually Happens

Not a once-a-year form. A tool that fits into the actual moments feedback gets shared.

Share Feedback in the Moment

Collect 360° Input

Enable Anonymous Feedback

Track Trends Over Time

Built For Every Team

One Platform for Every Feedback Conversation

A clear understanding of feedback is important for HR, but a manager needs actionable information about his/her team. At the same time, TankhaPay combines the two views and unites them on one platform. Thus, HR can monitor the general feedback tendencies throughout the organization, and managers can get the necessary information.

For HR & People Teams

  • Organisation-wide feedback visibility: Analyse feedback trends within different departments and teams from a single perspective, instead of using the insights provided by individual teams.
  • Structured feedback for appraisals: Categorised feedback creates a reliable record of employee performance that can support more informed appraisal and review cycles.
  • Early visibility into employee sentiment: Identify emerging concerns and sentiment trends early, giving HR teams an opportunity to address issues before they contribute to disengagement or attrition.
  • Anonymous feedback options: Give employees a secure way to share candid feedback, helping HR gather more honest and actionable insights across the organisation.
Get Started

For Managers & Team Leads

  • Give feedback in real time: Provide feedback when it is needed the most, not waiting for performance evaluations to provide your feedback.
  • See team feedback patterns at a glance: Access clear insights into feedback trends across the team without relying on scattered records or manual follow-ups.
  • Recognise contributions promptly: Reward your team members for their good performance while it is still fresh on your mind.
  • Gather feedback on specific work: Request focused feedback on projects, collaborations, or key contributions to gain a more complete view of team performance.
Talk to Sales
How It Works

From a Thought to a Record, in One Flow

1

Share Feedback

Type, tags, and description, ready in under a minute.

2

Recipient Notified

Instant notification, so it lands while it's still relevant.

3

Categorised Automatically

Tagged, timestamped, and searchable from day one.

4

Reviewed & Analysed

Trends and patterns surface without manual digging.

Why TankhaPay

Why Not Just Give Feedback in a 1:1 Chat?

A conversation is real, but it's also forgotten by next quarter. Nothing gets recorded, tagged, or connected to the next review.

 Verbal & Ad-Hoc FeedbackTankhaPay CFMS
Record keptRemembered, if at all✓ Logged, tagged, and searchable
Appraisal connectionRelies on memory at review time✓ Flows directly into appraisals
Pattern visibilityNo way to see trends✓ Sentiment and frequency tracked
ConsistencyDepends on the manager✓ Structured fields, every time
AnonymityNot really possible✓ Genuine anonymous option
HR Insights

Learn More About Continuous Feedback

Practical guidance for HR teams building a culture where feedback happens naturally.

Trusted by 1,000+ Businesses

Continuous Feedback for Continuous Growth

Performance is built every day and not measured through a once-a-year review. TankhaPay enables teams to share timely, meaningful feedback and stay aligned on expectations, progress, and goals. With feedback becoming an ongoing part of the employee experience, organisations can strengthen engagement, address challenges early, and drive better performance at every stage.

What Changes Once It's In Place

  • Feedback becomes an ongoing habit: Continuous feedback takes the place of the stress and constraints associated with annual performance reviews.
  • Recognition happens in real time: Employees receive timely recognition when their contributions and achievements are still fresh and meaningful.
  • Appraisals are based on real evidence: Managers can make performance decisions using documented feedback, achievements, and progress, not just what they remember from the year.
  • Employees stay aligned with expectations: The process of receiving regular feedback ensures that employees know how they are performing, areas they need to work on, and how their work relates to organizational objectives.
  • Performance conversations become more meaningful: Rather than waiting until the annual appraisal, managers and employees can tackle issues, discuss successes, and set goals regularly.
FAQs

Questions Before You Book a Demo

What is a feedback management system?
A feedback management system (FMS) is an HRMS module that helps organisations collect, organise, and analyse feedback from employees, customers, and different stakeholders to improve processes, performance, and satisfaction.
Why is feedback management important for organizations?
Effective feedback management promotes transparency, boosts engagement, and helps identify areas for improvement, creating a culture of continuous learning and growth.
What types of feedback can be collected through the system?
You can gather different types of feedback, such as employee performance reviews, customer satisfaction, peer-to-peer recognition, training evaluations, and workplace experience insights.
Can feedback be submitted anonymously?
Yes, most feedback systems offer anonymity options to encourage open, honest, and unbiased input from participants without fear of judgment or repercussions.
How does a feedback management system improve employee performance?
By providing regular, structured feedback, employees gain clarity on expectations, understand their strengths and weaknesses, and can take actionable steps toward improvement and career development.
Can the system automate feedback collection?
Yes, automation allows organisations to schedule recurring feedback cycles, such as monthly check-ins, quarterly appraisals, or post-project reviews, ensuring consistency and saving administrative time.
How are feedback results analyzed and reported?
Feedback systems typically include analytics dashboards that summarise responses, highlight patterns, and generate reports to assist managers in making data-backed decisions.
Can multiple stakeholders provide feedback on the same individual or team?
Yes, multi-source or 360-degree feedback functionality allows input from peers, subordinates, supervisors, and even clients for a complete evaluation of performance and behavior.
Is feedback data secure and confidential?
Most modern systems follow strict data protection standards, ensuring that all responses are securely stored, encrypted, and accessible only to authorized users.
Can feedback management tools integrate with other HR or performance systems?
Yes, these tools often integrate seamlessly with HRMS, performance management, and learning systems, enabling unified insights and improving alignment across HR operations.

Still have questions? Call 989-198-8811 →

Page last updated: 24 August 2026

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Feedback That Actually Gets Heard

Tell us how your teams give and receive feedback today, and we'll show you what changes once it's continuous and categorised.

TankhaPay by AKAL

HRMS  •  Payroll  •  Attendance  •  Compliance

+91 989-198-8811 sales@tankhapay.com

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