Privacy Policy

Last Updated: 02-04-2026

TankhaPay is a technology platform and workforce services ecosystem developed and operated by Akal Information Systems Ltd. (“AKAL”, “TankhaPay”, “we”, “our”, or “us”).

TankhaPay provides HR technology, payroll, compliance, recruitment, staffing, and workforce management services through its websites, mobile applications, SaaS platforms, partner networks, and related services.

This Privacy Policy explains how TankhaPay collects, uses, processes, stores, and shares personal data when individuals or organizations interact with:

  • the TankhaPay website (https://www.tankhapay.com)

  • the TankhaPay mobile application and employee portal, including web.takhapay.com

  • the TankhaPay employer portal and SaaS platform, including business.tankhapay.com

  • workforce onboarding and management systems

  • payroll and compliance services

  • recruitment and staffing services

  • Employer of Record (EOR) services in India and globally

  • global payroll services

  • international recruitment and staffing services

  • NATS apprenticeship facilitation services

  • AI-enabled HR and recruitment solutions

  • messaging services including WhatsApp notifications

  • channel partner programs

  • marketing campaigns and advertisements

  • any other services offered within the TankhaPay ecosystem.

By accessing or using TankhaPay services, you acknowledge that your personal data may be processed as described in this Privacy Policy.

Legal Framework

TankhaPay processes personal data in accordance with applicable laws, including:

  • the Digital Personal Data Protection Act, 2023 (India)

  • the Information Technology Act, 2000

  • applicable labour and employment laws

  • tax and regulatory compliance requirements

  • other applicable privacy laws depending on jurisdiction.

Depending on the context of the service provided, TankhaPay may act as either a Data Fiduciary or a Data Processor.

Data Fiduciary

TankhaPay acts as a Data Fiduciary when it determines the purpose and means of processing personal data, including when processing data for:

  • recruitment and candidate sourcing

  • staffing and workforce deployment

  • candidate onboarding

  • apprenticeship programs under NATS

  • marketing and website analytics

  • management of its own employees or contractors.

Data Processor

TankhaPay acts as a Data Processor when processing personal data on behalf of employer clients who determine the purpose of processing. This includes services such as:

  • HRMS platform usage

  • payroll management

  • compliance filings

  • workforce management systems

  • employee self-service platforms.

In such cases, the employer organization remains the Data Fiduciary and TankhaPay processes personal data only according to their instructions.

Scope of This Policy

This policy applies to personal data collected through:

  • TankhaPay websites

  • TankhaPay mobile applications

  • employer dashboards and SaaS platforms

  • recruitment and onboarding systems

  • partner platforms and channel networks

  • communications through email, SMS, WhatsApp, or other messaging systems.

This policy applies to individuals including:

  • employees and workers

  • job applicants and candidates

  • staffing personnel

  • apprentices

  • Employers and employer representatives

  • channel partners

  • website visitors

  • platform users.

Services Covered

This Privacy Policy covers personal data processed across TankhaPay’s service offerings including:

HR Technology Platform

  • HRMS software

  • attendance management

  • workforce analytics

  • employee self-service systems.

Payroll and Compliance Services

  • payroll processing

  • statutory filings

  • tax management

  • compliance reporting.

Payouts and Multiple Payouts

TankhaPay may facilitate financial disbursements including:

  • salary payments

  • contractor payments

  • reimbursements

  • incentive payouts

  • vendor payouts

  • batch or multi-recipient payouts.

Staffing and Workforce Deployment

  • contract staffing

  • manpower outsourcing

  • workforce placement services.

Recruitment Services

  • candidate sourcing

  • recruitment workflows

  • AI-assisted hiring tools.

International Recruitment and Staffing

  • cross-border talent sourcing

  • international candidate placement.

Employer of Record (EOR)

  • India EOR services

  • Global EOR services

  • payroll administration

  • statutory compliance.

Global Payroll

  • payroll processing across jurisdictions

  • compliance with international employment regulations.

NATS Apprenticeship Facilitation

  • candidate onboarding

  • apprenticeship program management

  • regulatory reporting.

Global Mobility

  • employee relocation support

  • international workforce compliance.

AI Solutions

TankhaPay may deploy AI technologies for:

  • candidate matching

  • resume screening

  • workforce analytics

  • operational automation.

AI tools may assist with recommendations but final employment decisions remain the responsibility of employers or recruiters.

Messaging and Notifications

TankhaPay may communicate using:

  • email

  • SMS

  • in-app notifications

  • WhatsApp messaging

  • automated system notifications.

Channel Partner Programs

Authorized partners may assist with:

  • employer onboarding

  • recruitment services

  • customer acquisition

  • service delivery support.

Categories of Personal Data Collected

Depending on the services used, we may collect the following types of personal data.

Identity Data

  • name

  • date of birth

  • gender

  • photographs

  • government identification numbers such as PAN, Aadhaar, passport.

Contact Data

  • phone numbers

  • email addresses

  • residential addresses.

Employment Data

  • employer information

  • job titles

  • attendance records

  • shift schedules

  • leave records

  • deployment locations.

Financial Data

  • bank account details

  • salary information

  • tax declarations

  • payment instructions.

Compliance Data

  • PF and ESIC information

  • statutory registrations

  • apprenticeship records.

Recruitment Data

  • resumes and CVs

  • employment history

  • educational qualifications

  • interview notes.

Location Data

Certain services may collect location information including:

  • GPS location

  • geofencing data

  • live location tracking.

Location tracking may be used for:

  • attendance verification

  • field workforce monitoring

  • operational management.

These features are generally enabled by employer organizations using the TankhaPay platform.

Device and System Data

  • IP addresses

  • device identifiers

  • browser information

  • login timestamps.

Platform Usage Data

  • system logs

  • feature interactions

  • performance metrics.

Sources of Personal Data

Personal data may be collected from:

Individuals

  • job applications

  • onboarding forms

  • website registrations.

Employer Organizations

Employers using the TankhaPay platform may upload employee or candidate information.

Employers are responsible for ensuring they have the lawful authority to provide such data to TankhaPay.

Candidates

Candidates may submit personal data during recruitment processes.

Channel Partners

Authorized partners may collect information for recruitment or service delivery.

Automated Systems

Information may be collected through cookies, analytics tools, and system logs.

Advertising and Marketing Activities

TankhaPay may conduct marketing and promotional activities using various platforms, including social media channels and digital advertising networks.

These activities may include:

  • social media advertising campaigns

  • performance marketing campaigns

  • search engine advertising

  • retargeting and remarketing advertisements

  • promotional communications.

Through these activities, TankhaPay may collect certain data such as:

  • website interactions

  • advertising engagement data

  • device identifiers

  • cookies and tracking information.

  • Personal details including but not limited to name, company name, phone number, email address

Such data may be collected through tools provided by advertising platforms such as social media networks, analytics providers, and marketing partners.

Users may manage advertising preferences through browser settings or opt-out mechanisms where available.

Use of Personal Data

Personal data may be processed for purposes including:

  • providing HR technology services

  • managing payroll and compliance

  • facilitating recruitment and staffing

  • managing global payroll and EOR services

  • enabling attendance verification and workforce tracking

  • processing financial payouts

  • communicating service updates

  • preventing fraud or misuse

  • analyzing platform usage

  • improving services and technology

  • conducting marketing and advertising campaigns

  • complying with legal obligations.

Employee Data Processing

TankhaPay may process personal data of employees, workers, or contractors whose information is provided by employer organizations using the platform.

In such cases:

  • personal data may be collected directly from the employer, from the employee, or through platform usage

  • the employer organization may act as the Data Fiduciary, determining the purpose and means of processing

  • TankhaPay may act as a Data Processor on behalf of the employer when providing HRMS, payroll, compliance, or workforce management services

Employees may also interact directly with the TankhaPay platform (including mobile applications or web portals) to:

  • access payslips

  • manage attendance

  • submit documents

  • update personal information

Where TankhaPay acts as a Data Processor, requests relating to personal data (including correction or deletion) may be routed through the employer, subject to applicable law and contractual obligations.

TankhaPay may act as a Data Fiduciary in certain scenarios, including:

staffing or workforce deployment where individuals are on TankhaPay payroll Employer of Record (EOR) services direct recruitment services

Background Verification

Where required by employers or permitted by law, TankhaPay may process personal data for background verification including:

  • identity verification

  • employment verification

  • credential verification.

Such verification may be conducted through authorized third-party providers.

Sharing of Personal Data

Personal data may be shared with:

Employer Clients

Organizations using TankhaPay services to manage workforce information.

Service Providers

Including:

  • cloud infrastructure providers

  • payment processors

  • messaging providers

  • verification providers

  • analytics providers.

Channel Partners

Authorized partners assisting with recruitment or onboarding.

Government Authorities

Where required for legal or regulatory compliance.

Professional Advisors

Auditors, lawyers, or consultants.

Business Transfers

In connection with mergers, acquisitions, or restructuring.

TankhaPay does not sell personal data.

Data Security

TankhaPay implements technical and organizational safeguards including:

  • encryption of sensitive data

  • secure access controls

  • system monitoring

  • vulnerability testing

  • employee confidentiality obligations.

Access to personal data within TankhaPay is restricted to authorized personnel who require the information to perform their duties.

Data Retention

Personal data is retained only as long as necessary for:

  • service delivery

  • employment relationships

  • regulatory compliance

  • dispute resolution.

Retention periods may vary depending on legal requirements such as labour and tax laws.

After the relevant retention period expires, personal data may be securely deleted, anonymized, or archived.

Withdrawal of Consent

Where personal data processing is based on consent, individuals may withdraw consent at any time.

Requests to withdraw consent or revoke personal data processing may be submitted through the contact details below.

Withdrawal of consent may affect the availability of certain services where personal data is necessary for service delivery or legal compliance.

Rights of Individuals

Subject to applicable law, individuals may have the right to:

  • access personal data held about them

  • request corrections

  • request deletion

  • withdraw consent

  • submit grievances.

Requests will be reviewed and responded to within reasonable timeframes.

Grievance Redressal Mechanism

TankhaPay is committed to addressing concerns relating to the processing of personal data in a timely and transparent manner.

If you have any complaints, concerns, or requests regarding your personal data or this Privacy Policy, you may submit a grievance by contacting us using the details provided below.

Upon receiving a grievance:

  • We will acknowledge the request within a reasonable timeframe

  • We will review and respond within 7–15 business days from receipt of the request

  • We may request additional information to verify your identity before processing the request

TankhaPay will make reasonable efforts to resolve grievances promptly in accordance with applicable laws.

Right to Escalate

If you are not satisfied with the resolution of your grievance, you have the right to escalate the matter to the Data Protection Board of India, in accordance with the provisions of the Digital Personal Data Protection Act, 2023.

Children’s Data

TankhaPay services are generally intended for individuals aged 18 and above.

Where apprenticeship programs involve minors, appropriate consent may be obtained as required by law.

Third-Party Links

TankhaPay websites may contain links to external websites. TankhaPay is not responsible for their privacy practices.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices.

Updated versions will be posted on the TankhaPay website.

Contact Information

For questions, requests, or grievances regarding personal data processing, please contact:

Data Protection Officer / Privacy Officer
TankhaPay – Akal Information Systems Ltd.
Website: https://www.tankhapay.com
Email: legal@tankhapay.com

This contact may also be used to:

  • exercise your rights under applicable data protection laws

  • withdraw consent

  • raise grievances or complaints

  • request access, correction, or deletion of personal data