The buddy system refers to a process that entails integrating a new employee within the organisation by pairing them with a more experienced member, commonly referred to as the "buddy."
The main aim of the buddy system is to ensure that new recruits adjust to their positions more effectively by creating opportunities for them to understand organisational requirements and integrate themselves well with other workers. It complements formal onboarding by providing an informal support layer that accelerates the settling-in process.
Buddies in HR usually work within the framework of the onboarding process to aid employees in getting accustomed to their new workplace environment. While HR personnel and managers offer official training and role-specific guidance, buddies play an informal role in assisting employees. A buddy might assist a new joiner by:
A well-structured buddy programme can improve the onboarding experience while supporting employee engagement and retention.
Starting a new role can be overwhelming. A buddy provides a reliable point of contact who can help employees navigate their first few weeks or months within the organisation.
A successful onboarding experience requires organised employee information, clear processes, and efficient workforce administration. TankhaPay helps organisations streamline HR operations through a digital platform that supports employee lifecycle management.
With TankhaPay, HR teams can streamline onboarding and documentation processes, maintain workforce information centrally, manage attendance and payroll from the start of employment, and create a smoother experience for new employees from their first day. Read our guide on employee onboarding best practices for more detail.
A buddy system is an onboarding and support programme where an experienced employee helps a new hire adjust to the organisation and workplace environment.
The purpose is to help employees settle into their roles more quickly, build workplace relationships, and feel supported during their transition.
Buddy programmes usually provide short-term integration assistance in the workplace, while mentors help with the long-term professional development of individuals.
The duration varies by organisation, but buddy relationships commonly last between 30 and 90 days after joining.
Benefits include faster onboarding, stronger employee engagement, improved confidence, better workplace integration, and reduced turnover.
Although the buddy system is most commonly associated with onboarding, organisations often use it in other situations where employees need additional support and guidance.