Employer of Record for Hospitality Companies in India

Hire and manage hotel, restaurant, and resort staff across every state in India without a local entity. One fully compliant EOR to run payroll, statutory compliance, benefits, onboarding, and multi-property HR.

EOR services for hiring hotel and restaurant staff in India

Build and Scale Your Hospitality Team Without Setting Up a Local Entity

TankhaPay's Employer of Record service lets hotels, resorts, restaurants, and catering businesses put staff on payroll anywhere in India without registering a local entity, with INR payroll, PF and ESI, and full statutory compliance handled end to end. Hospitality is one of the country's largest employers, with millions of people working in front office, housekeeping, kitchens, food and beverage, and facilities.

An Employer of Record (EOR) for hospitality companies would be a legally registered company in India who would employ your hotel, resort, and restaurant staff members for you and would take care of their recruitment, INR salary structure, PF/ESI contribution, compliance with the Shops and Establishments Act, and Minimum Wages Act, all the while giving you complete operational control.

The hospitality workforce is not like the office workforce. It is big, mostly frontline, spread over properties in different states, and it turns over fast. Most staff earn within the ESI wage ceiling, every state has its own Shops and Establishments Act and minimum-wage schedule, and a peak season can mean doubling a property's headcount in a matter of weeks. All of this, plus managing payroll, PF, ESI, professional tax, and overtime, calls for a compliance function that most operators would rather not build in-house.

TankhaPay works as the legal employer of record for your staff in India . From contracts and statutory filings to benefits and the monthly payroll, we handle it all while your managers run the floor, the kitchen, and the guest experience exactly as they do today.

EOR services for hiring hospitality staff in India

Why Hospitality Companies Choose TankhaPay EOR

Scale up for peak season, weddings, and event spikes, then scale back down, without entity-setup delays
No local entity, no subsidiary, no months of registration before your first hire starts
PF, ESI, minimum wage, and Shops & Establishments compliance handled in every state you work in
Misclassification risk removed: every worker is on on-roll payroll
A single payroll vendor for housekeeping, F&B, front office, kitchen, and security departments
Tip pooling, service charge distribution, and gratuity compliance — structured correctly in payroll from Day 1
Work permit and visa support for expat hires — Executive Chefs, Hotel GMs, and Resort Directors onboarded compliantly under Indian immigration law

From starting a fresh property to scaling up for the busiest time of the year across various states, TankhaPay ensures rapid staffing and compliance throughout the entire process.

Hire hospitality staff across India without local entity setup

The Hidden Risk in Hospitality Hiring: Contract Labour and Worker Misclassification

In the Indian hospitality industry, the biggest compliance problem is not even the non-payment of tax. It is about how hoteliers treat their frontline workers. Staff such as housekeeping, stewarding, security, and kitchen staff are typically hired on informal terms, as daily wage labour, and on a contractual basis with minimum documentation. They remain informal until there is an inspection or some ESI claim, which turns a so-called "informal" worker into an actual employee in the books.

Both the Contract Labour (Regulation & Abolition) Act, India, and the Wages and Social Security Codes have provisions applicable to individuals considered employees.

The second loophole in compliance is the case of shift working. The hospitality industry thrives by relying on split shifts, double shifts, and night shifts; hence, there are certain regulations on the payment for such shifts as per the Shops & Establishments Act of various states. The payment of night shift allowances, compensatory rest days, and payment for overtime at the mandated rate is legally owed. Failure to account for this right from the start of employment leads to accumulated liability.

Hiring through TankhaPay's EOR eliminates this gap before it begins. Each individual who will work for you is an employee hired under compliance, with a contract and statutory benefits right from the start. You get the freedom to build up your teams, but without the risks generally associated with doing so — the same way we help IT and tech companies hire compliantly without entity overhead.

What TankhaPay Handles for Your Hospitality Team

INR Payroll & Tax Compliance

Hospitality payroll is rarely uniform. Different pay grades, shift allowances, overtime, tips and service charge, and staff who join mid-month all have to land correctly on every payslip. TankhaPay runs a fixed monthly cycle, structures salaries to keep take-home pay efficient and fully compliant, and generates every payslip inside the platform for staff to access on their phones.

Accurate calculation of INR salary, overtime, shift allowances, and service charge distribution
TDS deduction, depositing, and quarterly filing under Section 192
Running payroll in various states with the appropriate state tax deductions
Tip pooling and service charge distribution calculated and processed correctly under Indian wage law — no misallocation risk
Night shift premiums, split shift allowances, and overtime structured into each employee’s CTC automatically
INR payroll and tax compliance for hospitality staff in India

PF, ESI & Labour Compliance

The majority of workers fall below the limit for PF, ESI cannot be made voluntary, and compliance with the filing schedule is mandatory. All of this is handled by us, TankhaPay, including PF statements due by the 15th and ESI by the 21st of each month, along with quarterly TDS and Form 16.

12% Provident Fund with EPFO registration and monthly ECR filing
ESI membership, contribution, and claims assistance for all eligible employees
Minimum wages by skill grade, Payment of Bonus Act, professional tax, and Shops & Establishments compliance, state by state
PF and ESI compliance for hospitality companies in India

Bulk Onboarding & Background Verification

The opening of a new location or peak seasons requires dozens of people to be onboarded at once, and guest-facing roles need proper checks before anyone starts a shift. TankhaPay manages the process of onboarding and verifying employees at scale, ensuring that staff are documented, verified, and ready for payroll right from their first day instead of having to wait weeks to be prepared.

Onboarding for new locations or seasonal peaks
Verification for guest-facing and security positions
Document gathering and contracts completed before the first day
Bulk onboarding and background verification for hospitality staff

Benefits & Health Insurance

Where employees switch employers for minor increments in their compensation and benefits package, the compensation package you provide will determine who leaves and who stays. Employees under TankhaPay have access to group medical insurance for them and their family members, apart from all other legally mandatory compensations.

Group insurance scheme with cashless hospitalisation via a national hospital network
Gratuity, bonus, and maternity entitlements, among others, included
Premium costs easy to predict based on changing manpower levels
Group health insurance and benefits for hospitality staff in India

Multi-Location & Seasonal Scaling

Properties open, seasons change, and headcount has to move with them. Hospitality organisations hardly ever stay in the same place or even the same state. That's why, using TankhaPay, you don't need to recreate the wheel each time your business expands and opens a new property, or you double up your staff for the high season.

One platform spanning every property and state — from a pre-opening hotel team to an established chain
Fast ramp-up under seasonal contracts for peak periods, followed by a clean, compliant wind-down
Compliance in all states managed from one central office
Pre-opening hotel team onboarded and on payroll before a single guest arrives — from GM to housekeeping supervisor
Seasonal contracts structured under the new Labour Codes with compliant fixed-term employment and a clean wind-down process after peak season
Multi-location and seasonal workforce scaling for hospitality groups
INR payroll and compliance management for hospitality companies

Built for Every Role in Your Hospitality Business

Whether it's an owner, a group HR director managing multiple properties, or a floor worker clocking in for the first shift, TankhaPay gives each stakeholder exactly what they need — without the compliance load falling on anyone internally.

Owners & General Managers: staff up for the season, onboard in days, and run every property without entity overhead
Finance & Legal Teams: cost predictability, statutory compliance, and state-to-state audit compliance
Frontline & Floor Staff: timely payments, ESI coverage, healthcare, and statutory benefits, with 24×7 HR availability

TankhaPay hires across every function in your hospitality organisation — Hotel General Managers, F&B Managers, Executive Chefs, Front Office Managers, Revenue Managers, Housekeeping Supervisors, Sales and Events teams, and Safety Officers. For large-scale frontline hiring — kitchen hands, stewarding, and security — contract staffing under the Contract Labour Act is the appropriate structure. TankhaPay offers both and will advise on the right model.

Why Hospitality Companies Trust TankhaPay to Hire in India

Why Speed Decides Your Season
Seasonality affects the recruitment process for the hospitality industry as there is only a limited time frame in which the recruiting process should happen. The new hospitality establishment needs all employees on board before its opening, while a special season like festivals, weddings, or conferences can require doubling the workforce within weeks. Front-line workers never hesitate, and they accept the first good offer. When it takes one month to onboard and arrange payroll for employees, the season has already started, and those who could help you have already moved forward — a hiring urgency that mirrors the same time-critical workforce pressures faced by manufacturing companies in India

Why a Large Frontline Workforce Makes Compliance Non-Negotiable
A hundred workers across three states means a hundred PF accounts, ESI enrolments, skill-grade minimum-wage obligations, and Payment of Bonus Act compliance, spread across separate Shops and Establishments Acts in each state. Add to this the specific compliance obligations of shift-based hospitality operations, night shift premiums, split shift allowances, overtime under state Shops and Establishments Acts, tip pooling rules, and work permit obligations for expat hires, and the compliance surface becomes one of the most complex of any Indian industry. Seasonal labour issues for hospitality hubs like Goa, Rajasthan, and Kerala are an added burden to this. India has more than 40 labour laws at the national level, out of which four new Labour Codes are coming up to replace them. Each state adds to their respective laws. The difference is amplified because of the small amounts of money being spent and number of workers hired. The TankhaPay compliance team takes care of that.

Why a Specialist India Partner Beats a Global Generalist
Global EOR platforms like Deel, Remote, and Multiplier compete on country count, 150 to 180 markets each, and India is usually one of many, run through a local partner you never see. TankhaPay has operated only in India for 26 years under AKAL Information Systems Ltd, a CMMI-appraised company certified to ISO 9001, 27001, 20000, and 14001. We own our India entity and run our own compliance team. When a state professional-tax query or an ESI filing window comes up, we handle it directly, with no third party in between. For an operator whose entire workforce is in India, that depth matters more than a long list of countries.

Ready to Staff Your Properties Across India?

From a new opening to peak season, put hotel, restaurant, and resort staff on payroll in 2–3 days. No entity. Full compliance. Every state.

Whether you are opening a new property, scaling for peak season, or hiring an expat GM — TankhaPay gets your first hire on payroll in 2 to 3 days, fully compliant, across every state.

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FAQs

01.What is an Employer of Record for hospitality companies in India?

The Employer of Record (EOR) for hospitality is a third-party entity that works on your behalf and legally hires employees for your hotels, restaurants, or resorts in India. TankhaPay becomes your employer on record, who takes care of your contracts, payroll, PF and ESI, minimum wage law, and any other statutory compliance, whereas your managers continue to take care of daily operations.

Yes. With TankhaPay as your EOR, your employees can be enrolled on the payrolls in India even without the establishment of any local entity. We maintain the legal employer relationship and handle all statutory obligations, while you keep full control of recruitment, rostering, and performance. This avoids the two-to-six-month delay and the ongoing cost of setting up and running your own entity in each state.

The majority of frontline hospitality workers receive salaries up to the ESI wage limit, which makes PF and ESI regulations compulsory and bulkier. TankhaPay takes care of the registration of employees with EPFO, contributions to their PF accounts at 12% per month, enrolment and payments to ESI, and the filing of their claims. All deadlines, i.e. the 15th for PF and the 21st for ESI, are met across all our establishments.

Yes, and it is one of the main reasons hospitality operators use an EOR. TankhaPay can onboard large numbers of staff quickly for a new opening, a festival, or a peak season, then manage a clean exit process when the season ends. Because everyone is onboarded compliantly with proper contracts and statutory benefits, scaling up and down does not create misclassification or unpaid-dues risk later.

In the hospitality industry, housekeeping staff, security personnel, and kitchen staff who have typically been involved in informal arrangements or even as contract labourers are particularly vulnerable to being treated as employees under the contract-labour law and social-security law of India. As such, your business may find itself responsible for back-dated PF, ESI, and even minimum wages under the law. With TankhaPay's EOR solution, you avoid all that liability.

Yes. In the hospitality industry, guest-facing and security roles usually require verification before any employee starts working. Background and identity verification comes included with TankhaPay as part of its onboarding process, ensuring that employees are verified before their first day on the job.

Yes. There are split shifts, double shifts, and night shifts in hospitality. The TankhaPay system ensures that the night shift premium and split shift allowance, along with overtime pay, are properly structured into the CTC of each individual from Day 1, as per the State Shops and Establishment Act applicable. This will be calculated at 1.5 to 2 times the regular wage, depending on the prevailing rate.

Yes. Hiring of foreign nationals in positions such as Executive Chef, General Manager at hotels, and Resort Director would involve obtaining employment visas as per the Foreigners Act, and being compliant with their FEMA requirements. TankhaPay assists in the proper structuring of employment contracts and visa processes for the smooth onboarding of expatriate employees. We would advise a review of compliance prior to onboarding any foreign national in an Indian hospitality position.

Onboarding of employees by TankhaPay takes place within 2–3 working days, which includes processes such as contract drafting, documentation, payroll creation, and setting up PF and ESI, apart from granting access to the company portal. In case of new job openings, or when there is seasonal growth of employees, staff are hired in bulk across all locations.

Each state in India has its own Shops & Establishments Act, minimum-wage structure, and professional-tax regulations, which makes hospitality compliance across multiple states difficult. This is where the advantages of using TankhaPay become apparent: we do payroll and compliance for all your properties from one location, in accordance with the rules of each individual state, without creating a whole new system for each new state.

TankhaPay charges a flat monthly fee per employee, with no percentage markups and no hidden charges. For a large frontline workforce, this is far more economical than setting up entities in multiple states, hiring an in-house compliance team, and running payroll yourself. Contact us for a quote based on your headcount, roles, and the states you operate in.

The global EOR firms work with 150 to 180 nations, and they mostly serve India through an intermediary who doesn't come into your focus. TankhaPay has been working in India for the last 26 years as AKAL Information Systems Ltd, owns its India unit, and has its compliance unit accredited to ISO standards such as ISO 9001, 27001, 20000, and 14001. If your entire hospitality workforce is in India, that India-first depth handles your multi-state compliance, seasonal hiring cycles, and frontline worker complexity far better than a global generalist platform ever could.