Hospitality HR Software

HR Software Built for India's Hospitality
and Hotel Industry Workforce.

Split-shift scheduling for F&B and housekeeping staff, high-attrition F&F and re-onboarding management, service charge distribution tracking, multi-property HR for hotel groups, and seasonal staffing HR for peak occupancy periods - from one platform.

Split-shift scheduling for hotel operations
High-attrition F&F within the statutory window
Multi-property HR for hotel groups
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1,000+
Businesses Trust TankhaPay
CMMI 5
Under 1% of Indian Tech Firms
26+ Yrs
India HR Expertise
All 28
States Covered
Trusted across India's Leading Organisations
Industry Challenges

Hospitality HR Is Not Generic HR.

A generic HR tool was not built for the specific workforce management challenges that hospitality companies face. Here is what makes HR software for hospitality different and why TankhaPay is built for it.

Split-Shift Scheduling for F&B and Housekeeping

Staff operating between 7 AM and 2 PM and between 6 PM and 11 PM at restaurants, housekeeping operating through one shift of long hours, and the front office running a 24x7 shift without a system lead to scheduling errors and mistakes on payslips.

✓ Split-shift configuration with automatic attendance tracking and shift allowance computation

High Attrition - 40% Annual Turnover in Hotels

Hospitality attrition means constant F&F settlements, PF withdrawals, and rapid rehiring at every hotel. Delayed F&F creates employee disputes; incorrect computation creates legal liability.

✓ Automated calculation of F&F for hotels with high attrition rate - for gratuity, leave encashment, PF withdrawal.

Service Charge Distribution Tracking

Hotels which voluntarily disburse the service charge to the employees must monitor the process of distribution according to department and number of hours worked.

✓ Service charge pooling and distribution computation by department and eligible hours

Seasonal Staffing for Peak Occupancy Periods

Wedding season, summer holidays, and new-year demand require 2-3x the regular workforce. Onboarding 100 temporary staff for a season and exiting them cleanly requires a system.

✓ Seasonal workforce HR - rapid onboarding, ESIC enrollment, and season-end F&F workflow

Multi-Property HR Without Standardisation

A hotel group with 8 properties often runs 8 independent HR operations, has no group headcount view, no standardised leave policy, and no unified payroll for the corporate owner.

✓ Centralised HR across all properties with property-wise and group-level dashboards

Tip, Gratuity, and Statutory Benefit Computation

Statutory gratuity, leave encashment on exit, and tip income tax treatment are all computed incorrectly in hospitality because standard payroll tools were not built for hospitality-specific pay components.

✓ Correct computation of statutory gratuity, leave encashment, and tip income tax treatment
Complete Workforce Coverage

Every Category of Hospitality Workforce. One HR System.

Hospitality companies run several distinct workforce categories at once - each with a different pay structure and different HR treatment. TankhaPay handles all of them from one login.

Front Office and Guest Relations

Front desk, concierge, and guest relations staff on split or fixed shifts with ESIC compliance.

Front Office Grade

F&B Service Staff

Restaurant, banquet, and bar staff on split shifts with shift allowances and service charge eligibility.

F&B Grade

Housekeeping Staff

Room attendants and housekeeping supervisors on single long shifts with leave and ESIC tracking.

Housekeeping Grade

Kitchen and Back-of-House

Chefs, cooks, and kitchen staff with different shift patterns and high turnover management.

Kitchen Grade

Seasonal and Banquet Temporary Staff

Short-term staff for wedding seasons and other such occasions.

Seasonal Track

Hotel Management and Corporate Staff

GM, departmental head, and corporate employees on normal CTC with performance management.

Management Grade
Why TankhaPay

Not Just Another HR Tool. India's Most Certified HR Partner.

CMMI Level 5 is held by fewer than 1% of Indian tech companies. It means the quality standard your hospitality HR data is managed under is the same standard trusted by the Government of India.

CMMI Level 5 - Unique in India

There is no other competitor for Indian payroll software that has such accreditation. It gives you another level of assurance of the way your payroll will be managed.

Built for Hospitality Workforce

TankhaPay has been built with specific hospitality HR requirements in mind - the attendance, compliance, and workforce management challenges that generic tools miss.

26+ Years - Every Statutory Change

We have managed Indian HR through every significant labour and tax law change since 1998. Labour Code 2025 changes are the latest in a 26-year track record.

Software + Managed Outsourcing

Run it in-house when your team has capacity. Switch to managed HR outsourcing when you need it - on the same platform, no migration, no data loss.

Platform Capabilities

Built for Hospitality HR Complexity.

From F&B shift A to 8 properties, every hospitality HR requirement handled by the system, not chased through a spreadsheet.

F&B Shift A. Break. F&B Shift B. All Tracked.

Split-shift schedule for F&B staff and front office staff - two parts of a split shift counted as one day of attendance, proper calculation of shift allowance, and pay slip showing the entire shift schedule.

Split-shift configurationTwo-half attendance trackingShift allowance computationOverlap management24x7 rotation schedulingShift calendar per department

High Attrition. Same-Day F&F. Zero Disputes.

Automated F&F settlement computation for any exit - pending shift allowances, leave encashment, notice recovery, gratuity for eligible staff, and PF withdrawal initiation. High-volume exits processed simultaneously.

F&F automationGratuity computationLeave encashmentNotice recoveryPF withdrawal initiationBulk exit workflow

Service Charge Pool. Department Distribution. Hours Tracked.

Service charge pool computation and distribution to eligible staff by department and hours worked, tracked on a voluntary basis as per the current regulatory framework (Delhi HC 2025 ruling on voluntary disclosure).

Service charge pool computationDepartment-wise distributionHours-based eligibilityVoluntary distribution trackingMonthly service charge reportEmployee service charge history

Wedding Season. 100 Temporary Staff. 4 Weeks.

Seasonal staffing workflow for peak occupancy, wedding season, and banquet events - document collection, ESIC enrollment, payroll activation, and season-end F&F for temporary staff without disrupting the permanent HR system.

Seasonal bulk onboardingESIC enrollment for tempsPayroll activationSeason-end bulk exitTemporary-to-permanent conversionSeasonal analytics

8 Properties. One Dashboard. Standardised HR.

Centralised HR across all hotel properties - attendance, leave, payroll, and headcount consolidated from every property into one view for the group HR team with property-wise drill-down.

Multi-property dashboardProperty-wise attendanceGroup leave managementConsolidated payrollCross-property transfersGroup headcount analytics
How It Works

From First Employee to Compliant, Automated HR.

Four steps to get your hospitality HR operations onto TankhaPay, from configuration to running your first payroll cycle with full statutory compliance.

1

Configure Your Workforce

Your workforce categories, pay structures, shift configurations, and compliance requirements are mapped into TankhaPay by our implementation team.

Industry-specific configuration
2

Migrate Employee Data

Existing employee records, attendance history, and leave balances are migrated and validated. No data loss and no re-entry.

Accurate data from day one
3

Activate Attendance and Compliance

Attendance devices are integrated, statutory registrations activated, and compliance calendar set up for your states and workforce types.

Compliance live before first payroll
4

First Payroll and Monthly Run

First payroll runs with maker-checker approval, statutory filings automatically generated, and employees receiving accurate payslips on time.

Automated monthly from run one
Features

Every Feature a Hospitality HR Team Actually Needs.

Built specifically for hospitality companies - not generic HR software with a hospitality badge on the homepage.

Split-Shift Management

Both halves of split shifts tracked, shift allowances computed, payslips generated correctly.

↓ No split-shift payroll errors

Fast F&F Settlement

Automated F&F for high-attrition hospitality - gratuity, leave encashment, PF withdrawal in one workflow.

↓ Zero F&F dispute backlog

Service Charge Distribution

Voluntary service charge pool distribution by department and hours - tracked and documented.

↓ No service charge disputes

Seasonal Workforce HR

Peak season temporary staff onboarding, ESIC enrollment, and season-end F&F at any volume.

↓ Peak occupancy staffed without HR chaos

Multi-Property HR

Group HR across all properties with property-wise and consolidated dashboards.

↓ One dashboard, all properties

Statutory Gratuity and Encashment

Correct gratuity computation, leave encashment, and tip income tax treatment at exit.

↓ Correct statutory settlement every time

Leave With Coverage Check

Leave approval triggers coverage check against shift schedule before confirmation.

↓ No understaffed shifts during leave

Employee Self-Service

Payslips, shift schedule, service charge statement, and leave balance via mobile app.

↓ No paper payslip distribution

Hospitality Workforce Analytics

Attrition, attendance, shift coverage, and headcount analytics per property and group.

↓ Data-driven property HR planning

Every Statutory Obligation a Hospitality Company Carries.

Updated for Labour Code 2025, new ESIC wage definitions, and state-level notifications - before the notice, not after it.

Book a Compliance Demo →
Split-shift attendance and payrollService charge distribution (voluntary basis)Statutory gratuity and leave encashmentESIC for eligible hospitality staff Statutory gratuity and leave encashment computationPF for all applicable workforceTDS Section 192 for salaried management staffTip income tax treatmentShops and Establishments ActPT across all property statesLabour Codes 2025 - 50% basic wageSeasonal staff ESIC and PF enrollmentMinimum wages per state for hospitality

Highlighted pills are hospitality-specific HR requirements that generic software tools frequently omit or handle incorrectly.

Hospitality HR running on spreadsheets and disconnected tools?

One HR platform. Industry-specific configuration. Statutory compliance built in from day one.

"Our F&B and housekeeping teams have attrition above 50% annually and we were manually computing F&F for every exit. Delays were common and we had two labour complaints pending over incorrect gratuity computation. TankhaPay automated every F&F calculation. We have not had a single F&F dispute or delayed settlement in the eight months since we went live."
Result: Zero F&F disputes and zero delayed settlements in 8 months post-implementation
HR
HR Director, 5-Star Hotel Group, 1,100 employees across 4 properties
Hospitality HR Insights

HR and Compliance Guidance for Hospitality Companies in 2026.

View All HR Articles →
FAQs

Hospitality HR Software Questions - Answered.

The questions hospitality HR heads ask before choosing a platform for their industry-specific HR operations.

Can TankhaPay handle split-shift attendance and payroll for F&B and front office staff?
Indeed. In TankhaPay, you have an option to configure split shifts as well, which will track both parts of a split shift as one attendance day. Shift allowances are computed correctly and payslips reflect the full split-shift structure without manual adjustment.
How does TankhaPay handle high F&F volume for hospitality attrition?
TankhaPay automatically calculates F&F settlement calculations that include pending shift allowances, leave encashment, notice recovery, statutory gratuity for eligible staff, and PF withdrawal initiation - for any number of exits simultaneously within the statutory window.
How does TankhaPay track service charge distribution?
Service charge pool computation and voluntary distribution to eligible staff by department and hours worked is tracked and documented within TankhaPay on the basis of voluntary, transparent disclosure.
Can TankhaPay handle seasonal staffing for peak occupancy and wedding season?
Yes. Seasonal staffing workflow handles document management, ESIC registration, payroll activation for short-term employees, and end-of-season bulk F&F processing without disrupting the permanent HR system.
Can TankhaPay manage HR across multiple hotel properties?
Yes. Setup of multi-property HR handles attendance, leaves, payroll, and headcount data from all properties automatically. The group HR team gets a consolidated dashboard with property-wise drill-down.
How does TankhaPay compute statutory gratuity for hotel staff exits?
Gratuity payment is automatically computed on exit depending on the number of years of service and the last drawn salary, per the Payment of Gratuity Act. Leave encashment and pending shift allowances are also computed in the same F&F workflow.
Does TankhaPay check shift coverage before approving leave for front office and F&B staff?
Yes. When a leave application is submitted by the operating personnel, there is a check for coverage to check the schedule before confirmation. If the relevant shift will be understaffed, the request is flagged for HR review before confirmation.

Still have questions? Call 989-198-8811 →

1,000+ businesses already trust TankhaPay

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Join 1,000+ businesses on India's most certified HR platform. Split-shift scheduling, high-attrition F&F management, and multi-property HR - built for hotels and hospitality organisations.

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✓ CMMI Level 5 Certified ✓ ISO 27001 Certified ✓ 1,000+ Businesses ✓ 26+ Years India HR ✓ All 28 States